ZEA Rewards

  • What is the ZEA Rewards Program?

    The Zea Rewards Program is a FREE rewards program that rewards loyal customers who have chosen to include us on their wellness journey! Every time you make a purchase at www.zea.com.au, you earn reward points that can then be redeemed on future online purchases. For more information check out m...

  • How Do I Sign Up to ZEA Rewards?

    You can sign up by clicking the link here. All you need to give us is your full name and email address and we will do the rest! We value your privacy and will only use your email address in accordance with our Terms & Conditions and Privacy Policy. If you have any questions or need further...

  • How Do I Earn Points and Discounts?

    You can earn points by signing up to our program and purchasing our products. For every dollar you spend, you receive points in your account for you to redeem however you like! The points are calculated based on your order total excluding coupons, discounts, shipping and taxes. $1 spent = 2 poi...

  • How Do I Redeem My ZEA Rewards Points?

    Redeeming your points is easy! All you need to do is log into your account every time you make an online purchase and at the checkout follow the prompts to redeem your chosen amount. A balance of 500 points earns you $5 off, 1,000 points earns you $10 off, and so on! Please note that you must h...

  • Do My ZEA Rewards Points Expire?

    Points expire within 12 months if you have not placed an order. If you do place an order within 12 months, the point expiration date will be extended another 12 months. If you are not sure if your points have expired or not, please reach out to our Customer Service Team on 1300 736 894 or via e...

  • Can I Earn ZEA Points from Purchases Made at a ZEA Stockist or an Event ZEA is at?

    At this stage, points can only be redeemed at www.zea.com.au We cannot allocate points for purchases made in-store at a retailer or at an event Zea is exhibiting.

  • If I Forget to Use My Points at Checkout, Can I Change My Order?

    Unfortunately, we cannot apply points to orders you’ve already placed.

  • If I Request a Refund and Have Used Points to Make the Purchase, Will I Be Given the Points Back?

    Yes, if you return a product in accordance with our Refund Policy, your points will be added back into your account by our Customer Service team. If you earned points from your returned purchase, those points will be automatically deducted according to the amount refunded. Please contact our Cus...

  • Is the ZEA Rewards Program Available to Customers Outside of Australia?

    Yes! We are so excited to offer this program globally, so no matter where you are based in the world, you can earn and redeem points with ease.

  • I've Earned Points as a Guest Without an Account - How Do I Use My Points?

    In order to use your points, you will need to create an account first. However, if you use the same email address that you used to place your original order, then any points you earned from previous orders under that email address will be added to you ZEA Rewards account automatically. If you u...